Knowledge Base
Step-by-step guides for setting up and managing your web hosting, email, and Windows servers.
Two ways to reach cPanel for your web hosting: the one-click button in your client area, or the direct cPanel address.
Add a second layer of protection to your cPanel login with an authenticator app.
Add a second layer of protection to your webmail login with an authenticator app.
Read and send email in your browser through cPanel webmail, from your client area or a direct web address.
Add a new email address to your domain from the Email Accounts area of cPanel.
Add a cPanel mailbox to Outlook, Apple Mail, Thunderbird, or your phone, using the same settings on every device.
Set a new password for your mailbox from the Password & Security area of webmail, without needing cPanel.
Send mail arriving at one address on to another, using the Forwarders area of cPanel.
Send an automatic reply, such as an out-of-office message, to everyone who emails an address.
See whether mail your hosting sent was delivered, delayed, or rejected, so you know where a message went.
Turn on spam filtering for your mailboxes and move likely spam out of your inbox, using cPanel.
Reach your Windows server over RDP from a Windows PC, with or without local printer and USB access in the session.
Turn off Outlook add-ins to troubleshoot crashes or an Outlook window that will not reopen.
Fix Word, Excel, or Outlook failing to open on a Windows server by signing out of your profile and back in.
