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Guard

30GB Cloud Storage
R 149.00 ZAR /mo
Order Service
  • Unlimited Devices

Armour

120GB Cloud Storage
R 559.00 ZAR /mo
Order Service
  • Unlimited Devices

Shield

240GB Cloud Storage
R 1129.00 ZAR /mo
Order Service
  • Unlimited Devices

Bulwark

360GB Cloud Storage
R 1599.00 ZAR /mo
Order Service
  • Unlimited Devices

Storage & Pricing Notes
Each plan includes a bundled allocation of cloud storage space.

You can exceed your allocated storage - additional usage is billed based on consumption.
Local storage costs (your own storage mediums) are charged separately based on usage - pricing shown prior to checkout.
File sharing storage costs are charged separately based on usage - pricing shown prior to checkout.

Advanced features available at additional cost - pricing shown prior to checkout.

Ready to explore our backup solution?

We offer personalized 30 day trials of our backup service for businesses.
Contact us to discuss your requirements in provisioning your trial. We'll help you evaluate the right backup solution for your needs.


Schedule a Consult
Backup Features
Full Machine Backup

Capture your entire system in one backup, ensuring everything is recoverable in case of disaster

Files / Folders Backup

Select specific files or folders to back up, protecting what matters most to you.

Disk / Volume Backup

Back up individual drives or volumes to safeguard data stored on specific partitions.

System State Backup

Preserve essential system settings and configurations for a quick system restore when needed.

Backup to Network

Protect shared data by backing up networked drives, ideal for collaborative environments.

Back to Local Storage

Keep backups on local devices for fast recovery and easy access when you need it.

Backup to Cloud Strorage

Store backups securely in the cloud for remote access and enhanced data protection.

File Sync & Share

Secure file sharing and synchronization across devices, supporting collaboration with end-to-end encryption.

Advanced Options **
Advanced Backup

Comprehensive backup for critical applications like Microsoft SQL, Exchange, Oracle, and SAP HANA, with Continuous Data Protection (CDP) and one-click recovery.

Advanced Management

Centralized endpoint management with automated patching, monitoring, and security auditing for Microsoft 365.

Advanced Security + EDR

Advanced threat detection and response using machine learning, behavioral analysis, and automated actions to protect against emerging threats.

* Each plan is allocated an included amount of cloud storage space, we do not restrict the amount of data you can store however overages are charged based on consumption over the allocated amount.
**
Advanced  Options carry an extra cost which is presented prior to ordering your backup service.

Frequently Asked Questions
Cloud backup securely stores your data offsite, protecting it from hardware failure, accidental deletion, and cyber threats. This keeps your data safe and accessible anytime.
Our managed backup service is powered by Acronis technology. We handle the complete configuration, monitoring, and maintenance of your backups. This includes setup, scheduling, monitoring, and management of your backup environment, providing you with a hands-off solution for your data protection needs.
Our solutions cater to businesses and organizations that need reliable, secure storage with professional management. Whether you're a small business or large organization, our managed service provides enterprise-grade backup without the complexity of self-management.
Contact us for a trial of our backup service. Our team will work with you to set up an evaluation environment tailored to your needs.
If you go over your storage plan, additional charges apply based on the extra space used. You can monitor usage and manage storage through your account.
Yes, you can upgrade or downgrade your plan anytime. Changes take effect immediately on invoice payment.

    Both local and cloud storage options are available for all backup types.

    You can back up:

    • Entire machines (full system backup)
    • Specific files and folders
    • Disks and volumes (including system partitions)
    • System states (including registry and boot files)

    You can schedule backups according to your needs:

    • Hourly, daily, or weekly scheduled backups
    • Real-time protection with Continuous Data Protection (CDP) for critical files
    • Custom scheduling options for specific requirements

    We offer three levels of encryption protection:

    Standard (Default):

    • SSL/TLS encryption during transfer
    • Encryption at rest in storage
    • Good balance of security and performance
    • Enabled by default in protection plans

    Basic (Not Recommended):

    • SSL/TLS encryption during transfer only
    • No encryption at rest
    • Requires explicitly disabling encryption in protection plans
    • Only suitable for non-sensitive data

    Maximum Security:

    • Local encryption on your devices before transfer
    • SSL/TLS encryption during transfer
    • Encryption at rest in storage
    • Highest security but requires careful encryption key management
    • Recommended for sensitive data

    Additional Security Features:

    • Two-factor authentication (2FA) available for portal access
    • Activity logging and monitoring
    • Granular access controls

    Note: The default encryption settings provide robust protection for most business needs. Disabling encryption is not recommended for sensitive data.

Our managed service includes shared access with sparrowhawk.cloud for backup management and support. If you enable local encryption on your devices, only those with your encryption keys can access the data however we can still assist with overall management. This can be selectively implemented as desired. Should you wish for an entirely self managed environment let us know & we provision the required.

    To restore your data:

    • Log into the Acronis Cyber Protection console
    • Select the backup source
    • Choose your recovery point
    • Select the files/folders to recover
    • Specify the destination
    • Click "Start Recovery"

    Yes, you can securely access your backups from any device with internet access through the Acronis Cyber Protection console or mobile app.

    • Our team will handle the complete setup process
    • We'll configure optimal backup settings based on your needs
    • We'll provide access to the monitoring portal for visibility
Yes, you can cancel anytime through your account settings. Please review our cancellation policy for any specific terms related to your plan.

    We strongly recommend enabling 2FA for all administrator accounts to provide an extra layer of security beyond passwords alone.

    The backup portal offers multiple security features:

    • Strong password requirements
    • Two-factor authentication (2FA) support
    • User Control
    • IP-based access controls (optional)