Managed eCommerce

Content updates apply to general content & not product maintenance. Whilst we don't limit the number of updates or posts submitted for News / Blog pages the actions consume time from your monthly allocated time. Terms & Conditions, Privacy Policy, and a News / Blog pages are included as standard pages outside your page count quotas, the specific content for these pages must be provided to sparrowhawk.cloud. We do not offer legal advice for Terms & Conditions or Privacy Policy content.

Embracing an eCommerce as a service model, our service operates without long-term contracts, offering month-to-month flexibility. This approach ensures you benefit from ongoing, up-to-date web design and hosting services with minimal upfront costs. Your website remains functional and current as long as your account is up to date, giving you the freedom to scale or adjust according to your business needs, all while avoiding the commitment of a long-term contract.

Our eCommerce as a service model is a modern approach to website creation and management. It significantly reduces upfront costs, offering a subscription-based model that covers not just design but also ongoing maintenance and updates. This model ensures that your website is not only professionally designed but also continuously managed and updated to meet evolving digital standards. Ideal for micro and small businesses, it allows you to have a state-of-the-art, worry-free online presence, enabling you to focus on your business growth.

Yes, by means of a one-time fee determined by the complexity and customization of your specific setup. The purchase covers your custom website design, content, and standard functionality. Development work provided as part of our standard service offering to our customer base, along with proprietary sparrowhawk.cloud integrations, remains our intellectual property and isn't transferable.

Our packages are comprehensive, covering most needs without additional charges. However, if you require services beyond the allocated monthly update time, custom functions or coding, additional fees may apply. We always communicate any potential upfront extra costs, maintaining transparency and allowing for informed decisions.

The timeline for designing and coding your website varies, as it depends on several factors. These include our current project workload, how promptly we receive the necessary information from you, and the speed of communication and feedback. We strive to work efficiently while ensuring your website meets our high standards of quality and aligns with your vision.

Absolutely. We prioritize responsive design in all our projects. Every website we create is optimized for a seamless viewing experience across various devices, including phones, tablets, notebooks, and desktops. This ensures your website looks great and functions well, no matter how your audience accesses it.

Our web design package includes popular domain extensions such as .co.za, .net.za, .web.za, and .org.za. Please note that the range of available extensions may be revised or expanded from time to time to accommodate changes in the digital landscape and to offer you the best options for your website's identity.

Our policy is designed to ensure optimal performance and regular content refreshment for your website. Therefore, the monthly time allocated for updates is intended for use within the current month and does not accumulate. This encourages regular, timely updates to keep your website dynamic and engaging, aligning with best web practices.

Our web design packages are ideal for micro and small businesses, especially those without in-house web development staff. We cater to a diverse range of needs, from creating professional, informative websites for service-based businesses to developing more dynamic sites for B2C and B2B enterprises. Whether you're looking to establish your online presence or enhance it, our packages offer scalable and affordable solutions.

For web design services related to insurance, healthcare, finance, or management of client funds, we require proof of your business registration and confirmation of registration within the relevant industry regulatory body. This ensures compliance and legitimacy in these sensitive sectors.

Our commitment to security goes beyond SSL certificates. We utilize a combination of advanced firewall technologies and monitoring systems to protect your website. Without disclosing specific details for security reasons, we assure you that multiple layers of defense, including Web Application Firewalls (WAFs) and customized security rules, are in place. These measures are continually updated to guard against evolving threats, ensuring robust protection for your online presence.