Acceptable Use Policy (AUP)

This Acceptable Use Policy ("AUP") governs the use of sparrowhawk.cloud's web services. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and sparrowhawk.cloud regarding the interpretation of this AUP, sparrowhawk.cloud's interpretation, in its reasonable commercial judgment, shall govern.

Offensive Content

You may not publish or transmit via sparrowhawk.cloud's service any content that sparrowhawk.cloud reasonably believes:

Content "published or transmitted" via sparrowhawk.cloud's service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by sparrowhawk.cloud.

Security

You must take reasonable security precautions. You may not provide free hosting services to your clients when making use of our reseller hosting . You must protect the confidentiality of your password, and you should change your password periodically.

Obeying the Law

As sparrowhawk.cloud is registered and located within South Africa, we are required to follow any and all South African laws. This provision applies to all Services provided and maintained by sparrowhawk.cloud, whether located within South Africa or other countries.

Resource Usage

In our shared hosting environment due to the server CPU and memory being shared resources, excessive consumption of these resources can interfere with or completely prevent normal service performance for other users. The Company reserves the right to suspend or terminate Services on any account that, at our sole discretion, is abusing server resources. Such suspension or termination can occur at anytime without prior warning, and for any or no reason. In our dedicated & cloud solutions resources can be used to the level the user deems fit.

Abusive Actions

Any and all abusive actions directed towards our staff will not be tolerated. If you use foul language, threaten us, or do anything else that we may find offensive, you will be subject to, at the Company's sole discretion, suspension or termination of Services without refund, with or without notice. This includes, but is not limited to, threats to sue, slander, libel, publicly post, or chargeback.

Unsolicited E-Mail

You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

You must comply with the rules of any other network you access or participate in using your sparrowhawk.cloud's services.

Material Protected by Copyright

You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:

sparrowhawk.cloud will terminate the service of repeat copyright infringers.

Copyright Infringement Notice (Digital Millennium Copyright Act)

If you believe your copyright is being infringed by a person using the sparrowhawk.cloud network, please send your notice of copyright infringement via an abuse ticket.

Your notice must include the following:

Other

You must have valid and current information on file with your domain name registrar for any domain hosted on the sparrowhawk.cloud network.

Disclaimer

sparrowhawk.cloud is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the sparrowhawk.cloud network.

Internet Abuse

You may not engage in illegal, abusive, or irresponsible behavior, including: